Responsible Gaming

Gaming Should Be Entertainment

At BigSpoonLilSpoon.ca, we believe online casino gaming should be enjoyed as a form of entertainment only — never as a way to earn money or solve financial problems. While we offer fast withdrawals and exciting games, it's important to approach gambling responsibly and within your means.

Age Verification

Online casino gaming in Canada is restricted to individuals who are 18 years of age or older (or the legal gambling age in your province). By accessing BigSpoonLilSpoon.ca, you confirm that you meet this requirement. We take age verification seriously and reserve the right to request proof of age at any time.

Warning Signs of Problem Gambling

Recognizing problem gambling early is crucial. If you experience any of the following, it may be time to seek help:

• Chasing losses by gambling more to recover money you've lost
• Hiding your gambling activities from friends or family
• Gambling with money needed for essentials (rent, food, bills)
• Feeling anxious, guilty, or stressed about your gambling
• Gambling for longer periods or with larger amounts than intended
• Failed attempts to cut back or stop gambling
• Neglecting work, school, or personal relationships due to gambling
• Borrowing money to gamble or pay gambling debts
• Experiencing mood swings or irritability when not gambling
• Using gambling to escape problems or emotional distress

Self-Help Tools & Controls

We provide several tools to help you maintain control over your gaming:

• Deposit Limits: Set a maximum amount you're willing to deposit within a specific timeframe (daily, weekly, or monthly)
• Loss Limits: Establish a maximum amount you're comfortable losing before you stop playing
• Reality Checks: Enable reminders during your gaming sessions to help you track time and spending
• Self-Exclusion: Temporarily or permanently exclude yourself from accessing your account if you need a break
• Session Timeouts: Set automatic session time limits to prevent extended play

For more information on using these tools, please contact our customer support team or visit your account settings.

Support Organizations & Resources

If you or someone you know is struggling with problem gambling, help is available. The following organizations provide confidential support:

Canada

• Responsible Gambling Council: www.responsiblegambling.org — Provides resources, support, and treatment referrals for problem gambling across Canada

Other International Resources

• GamCare (UK): www.gamcare.org.uk — Free confidential support for problem gamblers in the UK
• GamStop (UK): www.gamstop.co.uk — National self-exclusion scheme for online gambling
• Gambling Help Online (Australia): www.gamblinghelponline.org.au — Counselling and support services for Australian residents
• National Council on Problem Gambling (USA): www.ncpgambling.org — 1-800-GAMBLER helpline and resources

Take Action Today

If you believe you may have a problem with gambling, please reach out for help immediately. There is no shame in seeking support — professional counselors and support groups are available to assist you at no cost.

Contact the Responsible Gambling Council at www.responsiblegambling.org or call for confidential assistance.

Your wellbeing is important to us. BigSpoonLilSpoon.ca is committed to providing a safe and responsible gaming environment.